FircoSoft Developer / Subject Matter Expert (SME)

Full Time
  • Full Time
  • UAE

Location: Dubai, United Arab Emirates
Job Category: Information Technology (IT) & Software / Banking & Insurance


Position Overview

We are hiring an experienced FircoSoft Developer / SME to support, maintain, and enhance the FircoSoft Suite (Continuity, Trust, FSK) for customer and payment screening across multiple countries.

The ideal candidate will bring strong AML/KYC/Sanctions screening experience, robust technical skills in databases and scripting, and solid background in IT or financial services, particularly in the banking domain.


Responsibilities

  • Manage BAU (Business-as-Usual) activities for the FircoSoft Suite, ensuring stable and efficient system performance.

  • Handle system upgrades, patches, and enhancements for Firco Continuity, Trust, FSK, and related components.

  • Troubleshoot and resolve incidents, conduct Root Cause Analysis (RCA), and implement permanent fixes.

  • Configure and optimize FircoSoft rules, filters, and workflows to improve screening efficiency and accuracy.

  • Ensure all changes and configurations comply with internal governance, risk, and regulatory standards.

  • Collaborate with vendors, internal IT teams, compliance, and operations to support business requirements.

  • Participate in integration projects and ensure smooth connectivity with core banking, payment, and customer systems.

  • Prepare and maintain technical documentation, runbooks, and support guides.


Key Skills & Requirements

  • 7–10 years of experience in IT or financial services, preferably in the banking domain.

  • Strong hands-on experience with the FircoSoft Suite (Continuity, Trust, FSK) for customer and payment screening.

  • Good working knowledge of:

    • Oracle, MS SQL, SQL/PLSQL

    • Unix/Linux shell scripting and Windows batch scripting

  • Experience in AML/KYC/Sanctions screening and understanding of compliance workflows.

  • Proven experience in system integration within financial or banking environments.

  • Strong troubleshooting, analytical, and problem-solving skills.

  • Ability to work closely with cross-functional teams and external vendors.


Benefits

  • Opportunity to work on mission-critical financial crime compliance platforms.

  • Exposure to multi-country screening operations and regional banking standards.

  • Collaborative, technology-driven work environment.

  • Competitive compensation aligned with experience and expertise.


Application Process

Interested and qualified candidates are invited to submit their CV to:

📧 Email
📝 Subject Line: FircoSoft Developer – Dubai

Only shortlisted candidates will be contacted for further steps.